Welcome to Space to be Heard Counselling

Counselling and Therapy for Adults & Adolescents living in Thames Ditton, Surbiton, Kingston upon Thames and surrounding areas

Sandra Cregg

BA (Hons), MBACP (Accredited)

My name is Sandra Cregg and I am a professionally qualified counsellor and psychotherapist offering counselling based in Thames Ditton, Surrey, which is easily accessible by train or by car (there is free parking outside). My practice is ideally located for adults and adolescents looking for counselling and psychotherapy who live in Surbiton, Kingston upon Thames, Esher, Claygate, Cobham, East Molesey and West Molesey, Teddington, Walton on Thames and Weybridge and nearby surrounding areas of Surrey.

The individual psychotherapy I offer is for adults and adolescents in a safe, non-judgemental and confidential therapy room. I can also offer online therapy sessions via Skype or Zoom, or on the telephone. The sessions can be open-ended or for an agreed time period, and my hope is to support you to gain greater understanding of your difficulties and free up choices for you to move towards positive change.

What issues can I help with?

Throughout my work, I have been able to support clients who have experienced difficulties with:

Depression and post-natal depression


Panic Attacks


Bereavement and loss

Divorce and separation

Relationship issues

Domestic violence


Self-harm and suicidal thoughts

Low self-esteem and low self-confidence


Personal Approach

Choosing a counsellor and psychotherapist is a very personal choice and it is important to find one who you feel comfortable being in a therapeutic relationship with. I really appreciate that it might feel really unnerving coming to counselling for the first time, particularly at a time when you’re not feeling at your strongest, and my hope is that you would find both me and my room warm and welcoming. It is really important to me that you are able to experience me as someone who can provide a warm, respectful and accepting relationship without judgement or criticism.

When counselling, I work using an Integrative approach, which means I can bring different ideas into our work together, giving you a greater choice when trying to work out what’s happened to you and why. I am also able to use creative techniques such as art materials, sand tray and puppets whenever appropriate and only if you feel it's right for you. Sometimes being creative provides the possibility of greater understanding if talking therapy becomes too difficult for whatever reason. And the more you are able to understand, the better chance you have of being able to change and move forward.

So if you are an adult or adolescent looking for a counsellor or psychotherapist and you live in Surbiton, Kingston upon Thames, Esher, Claygate, Cobham, East Molesey and West Molesey, Teddington, Walton on Thames and Weybridge, please feel free to contact me to arrange an initial session. This can be either face-to-face, online via Skype or Zoom or on the telephone.

About Counselling & Psychotherapy

When difficult thoughts and emotions are suppressed, they often come out in other ways, either mentally or physically, or both. It is well known that there can be such a huge sense of relief when sharing something extremely distressing that may well have been bottled up inside for days, months, or even years.

Counselling provides an opportunity to talk in private about those difficult thoughts or feelings you might be having, in a way that might be difficult to do so with friends or family. Psychotherapy works in the same way and tends to be more on a long term basis, whereas counselling is generally considered to be for a shorter time period.

A counsellor/psychotherapist is trained to listen and help you explore your feelings without judging you, which can make a big difference to the way you feel. Helping you to understand why you are feeling or behaving in a certain way usually leads to more effective ways of coping, enabling you to have greater control of your life.

What can counselling & psychotherapy help with?

There are many reasons why people seek counselling or psychotherapy, for example, relationship problems, anxiety and stress, loss and depression, traumatic life experiences such as suicide, sexual issues and emotional abuse, addictions and eating disorders, loneliness and low self-esteem, phobias and anger issues.

What benefits can be expected?

Clients often feel that the benefit of counselling and psychotherapy has not only helped them to address their initial issue or crisis, it has also led to improved relationships because of a better understanding of themselves and their ability to communicate with others.

However, counselling is not a magic wand and, especially with deeply rooted difficulties, it can take time and depend on a willingness to engage in the process. Also, opening up about things that are affecting you can prove challenging or even painful, particularly early on. In this instance, attending counselling on a regular basis, even when it feels too difficult, often proves invaluable.

My location

My practice is located in Thames Ditton, which is easily accessible from Surbiton, Kingston upon Thames, Esher, Claygate, Cobham, West Molesey, Teddington, Walton on Thames and Weybridge and nearby surrounding areas of Surrey.

In addition to providing face-to-face therapy, I also offer telephone counselling and online sessions for remote clients via Zoom or Skype. Contact me to find out more about how online therapy works.

My Fees

Each session costs £60 and I ask for payment by cash or cheque on the day at the start of the session. I also offer some reduced cost sessions for clients who are on a low income or unemployed. Internet banking is possible for regular clients.

I am recognised and accredited by private medical insurers Bupa, AXA PPP, Aviva and VitalityHealth and I am happy to provide invoices if required.

I am also affiliated with Health Assured Employment Assistance Programme (EAP).

Get in touch

Feel free to contact me if you have any questions about how counselling works, or to arrange an initial assessment appointment. This enables us to discuss the reasons you are thinking of coming to counselling, whether it could be helpful for you and whether I am the right therapist to help.

You can also call me on 077 3000 2549 if you would prefer to leave a message or speak to me first. I am happy to discuss any queries or questions you may have prior to arranging an initial appointment.

All enquires are usually answered within 24 hours, and all contact is strictly confidential and uses secure phone and email services.


How many sessions would I need?

The counselling I offer is open-ended so our work together would be as short or long-term as you feel is necessary and we would talk about this when we first meet. Each session is 50 minutes long.

What if I can't get to my session?

If you need to cancel your session, I ask for a minimum of 24 hours’ notice or a charge for the full fee will be incurred. Sessions can be rescheduled by phone or email, and I would be happy to work online via Skype or Zoom, or on the telephone, if it is not possible to reschedule during the same week.

What next?

If you feel that you would like come and see me, then the first step would be for us to arrange a convenient time to speak on the phone so that I can introduce myself to you and give you an opportunity to ask any questions. After that, we would then look to find a convenient time to meet here at my confidential counselling room in Thames Ditton.

What about your privacy policy and GDPR?

With your permission, I retain your name, address, telephone number, email, date of birth, GP name and some basic information about your family background. This personal information is stored securely in a locked box and will not be shared with anyone else without your consent.

I make brief hand-written notes of counselling sessions for supervision purposes and they are kept under a non-identifiable client code. The notes are stored in a separate location to any personal information and are kept for 6 years (as per my insurance requirements), after which they are securely destroyed.

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